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	<title>The M Word &#187; Corporate</title>
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	<link>http://moishefriedman.com</link>
	<description>Moishe&#039;s web of occasionally good ideas on Digital, Film and Media</description>
	<lastBuildDate>Wed, 25 Jan 2012 00:07:02 +0000</lastBuildDate>
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		<title>The Future of RIM, or &#8220;Blackberry Down&#8221;</title>
		<link>http://moishefriedman.com/2011/06/17/the-future-of-rim-or-blackberry-down/</link>
		<comments>http://moishefriedman.com/2011/06/17/the-future-of-rim-or-blackberry-down/#comments</comments>
		<pubDate>Fri, 17 Jun 2011 22:56:36 +0000</pubDate>
		<dc:creator>Moishe</dc:creator>
				<category><![CDATA[Corporate]]></category>
		<category><![CDATA[Observation]]></category>
		<category><![CDATA[Tech & Web]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[Blackberry]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[mistakes]]></category>
		<category><![CDATA[OS]]></category>
		<category><![CDATA[RIM]]></category>

		<guid isPermaLink="false">http://moishefriedman.com/2011/06/17/the-future-of-rim-or-blackberry-down/</guid>
		<description><![CDATA[It was widely reported in the New York Times and elsewhere today that Blackberry maker RIM&#8216;s earnings report for the most recent quarter and earnings forecast going forward, were lower than expectations. I have to wonder, who is surprised by this? When was the last time you heard someone excited about a Blackberry? Do you <a href='http://moishefriedman.com/2011/06/17/the-future-of-rim-or-blackberry-down/'>[More...]</a>]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>26 Tips for Adding Customer Service to Your Social Media Strategy [link]</title>
		<link>http://moishefriedman.com/2011/06/06/customer-service-social-media/</link>
		<comments>http://moishefriedman.com/2011/06/06/customer-service-social-media/#comments</comments>
		<pubDate>Tue, 07 Jun 2011 00:33:54 +0000</pubDate>
		<dc:creator>Moishe</dc:creator>
				<category><![CDATA[Corporate]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[social media examiner]]></category>
		<category><![CDATA[tips & tricks]]></category>

		<guid isPermaLink="false">http://moishefriedman.com/2011/06/06/26-tips-for-adding-customer-service-to-your-social-media-strategy-link/</guid>
		<description><![CDATA[Great post on social media customer service on socialmediaexaminer.com by consultant and blogger Debbie Hemley. She offers a really full explanation of how to best view and employ social media to engage customers and solve problems that would have been much harder to resolve before digital. http://www.socialmediaexaminer.com/26-ways-to-engage-with-customers-using-video/]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Don&#8217;t Make Customers Hate You: or, the Fail and Fall of Blockbuster</title>
		<link>http://moishefriedman.com/2011/06/01/fail-and-fall-blockbuster/</link>
		<comments>http://moishefriedman.com/2011/06/01/fail-and-fall-blockbuster/#comments</comments>
		<pubDate>Wed, 01 Jun 2011 16:41:53 +0000</pubDate>
		<dc:creator>Moishe</dc:creator>
				<category><![CDATA[Corporate]]></category>
		<category><![CDATA[Distribution]]></category>
		<category><![CDATA[Film & Media]]></category>
		<category><![CDATA[Instructional]]></category>
		<category><![CDATA[Observation]]></category>
		<category><![CDATA[Video]]></category>
		<category><![CDATA[Blockbuster]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Fees]]></category>
		<category><![CDATA[Hubris]]></category>
		<category><![CDATA[Lawsuit]]></category>

		<guid isPermaLink="false">http://moishefriedman.com/2011/06/01/dont-make-customers-hate-you-or-the-fail-and-fall-of-blockbuster/</guid>
		<description><![CDATA[I passed this today, another closing Blockbuster in one of the busiest neighborhoods in Manhattan. It&#8217;s hard to imagine Blockbuster surviving; they missed the Netflix mail-in revolution, and are barely hanging in there as a latecomer to the Redbox kiosk movement. But more than that, I think, is that they made their customers hate them, <a href='http://moishefriedman.com/2011/06/01/fail-and-fall-blockbuster/'>[More...]</a>]]></description>
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		<slash:comments>3</slash:comments>
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		<item>
		<title>New Wireless Broadband Co. to Blanket 92% of US by 2015</title>
		<link>http://moishefriedman.com/2010/07/20/new-wireless-broadband-co-to-blanket-92-of-us-by-2015/</link>
		<comments>http://moishefriedman.com/2010/07/20/new-wireless-broadband-co-to-blanket-92-of-us-by-2015/#comments</comments>
		<pubDate>Tue, 20 Jul 2010 19:20:01 +0000</pubDate>
		<dc:creator>Moishe</dc:creator>
				<category><![CDATA[Corporate]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Service]]></category>
		<category><![CDATA[Wireless]]></category>

		<guid isPermaLink="false">http://moishefriedman.com/new-wireless-broadband-co-to-blanket-92-of-us-by-2015/</guid>
		<description><![CDATA[This changes everything. For everyone who understands that broadband internet service in the US is pretty primitive, 15th when compared to other countries, here&#8217;s LightsSquared, a new company promising to blanket 92% of the US with 4G wireless coverage (as wholesalers) within 5 years.  With executives from XM Satellite Radio, Orange Group (huge outside the <a href='http://moishefriedman.com/2010/07/20/new-wireless-broadband-co-to-blanket-92-of-us-by-2015/'>[More...]</a>]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>PRIVACY ALERT: Spokeo.com Publicizes your Info</title>
		<link>http://moishefriedman.com/2010/05/04/privacy-alert-spokeo-publicizes-info/</link>
		<comments>http://moishefriedman.com/2010/05/04/privacy-alert-spokeo-publicizes-info/#comments</comments>
		<pubDate>Tue, 04 May 2010 18:18:41 +0000</pubDate>
		<dc:creator>Moishe</dc:creator>
				<category><![CDATA[Corporate]]></category>
		<category><![CDATA[Instructional]]></category>
		<category><![CDATA[Privacy]]></category>

		<guid isPermaLink="false">http://moishefriedman.com/?p=66</guid>
		<description><![CDATA[I was shocked today to read a post from my friend about a site called Spokeo.com that collects all available public information on you in one place, offering some for free, and some for a fee. This site is a stalkers best friend and a marketer&#8217;s dream. It offers age, location, photos, financial information, credit <a href='http://moishefriedman.com/2010/05/04/privacy-alert-spokeo-publicizes-info/'>[More...]</a>]]></description>
		<wfw:commentRss>http://moishefriedman.com/2010/05/04/privacy-alert-spokeo-publicizes-info/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Obama Drilling for Disaster (a Fun Summary)</title>
		<link>http://moishefriedman.com/2010/04/30/obama-drilling-for-disaster-a-fun-summary/</link>
		<comments>http://moishefriedman.com/2010/04/30/obama-drilling-for-disaster-a-fun-summary/#comments</comments>
		<pubDate>Fri, 30 Apr 2010 16:40:08 +0000</pubDate>
		<dc:creator>Moishe</dc:creator>
				<category><![CDATA[Corporate]]></category>
		<category><![CDATA[Politics & Business]]></category>
		<category><![CDATA[Stupidity]]></category>

		<guid isPermaLink="false">http://moishefriedman.com/?p=63</guid>
		<description><![CDATA[FUN (not)FACTS: The former “British Petroleum,” changed its name to “Beyond Petroleum” in the year 2000. -- In a related move, the UK decided to no longer be known at “Great Britain” but rather “Great Beyond”.  They’re still changing the stationary.]]></description>
		<wfw:commentRss>http://moishefriedman.com/2010/04/30/obama-drilling-for-disaster-a-fun-summary/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Grooveshark; Best 404 Page Ever</title>
		<link>http://moishefriedman.com/2010/04/18/grooveshark-best-404-page-ever/</link>
		<comments>http://moishefriedman.com/2010/04/18/grooveshark-best-404-page-ever/#comments</comments>
		<pubDate>Mon, 19 Apr 2010 04:39:08 +0000</pubDate>
		<dc:creator>Moishe</dc:creator>
				<category><![CDATA[Corporate]]></category>
		<category><![CDATA[Humor]]></category>
		<category><![CDATA[Observation]]></category>
		<category><![CDATA[404 Message]]></category>
		<category><![CDATA[Grooveshark]]></category>
		<category><![CDATA[Music]]></category>
		<category><![CDATA[Panda]]></category>

		<guid isPermaLink="false">http://moishefriedman.com/?p=30</guid>
		<description><![CDATA[From the clever people at my favorite music listening site, Grooveshark, came this &#8220;our site is down&#8221; message that I thought was brilliant. FULL TEXT. &#8220;To those of you who were redirected here, we apologize. In an attempt to befriend Asian investors and increase office morale, we here at Grooveshark established some connections with the <a href='http://moishefriedman.com/2010/04/18/grooveshark-best-404-page-ever/'>[More...]</a>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>New York Times waffles on free Web site</title>
		<link>http://moishefriedman.com/2009/03/13/new-york-times-waffles-on-free-web-site/</link>
		<comments>http://moishefriedman.com/2009/03/13/new-york-times-waffles-on-free-web-site/#comments</comments>
		<pubDate>Sat, 14 Mar 2009 05:55:00 +0000</pubDate>
		<dc:creator>Moishe</dc:creator>
				<category><![CDATA[Corporate]]></category>
		<category><![CDATA[Media]]></category>
		<category><![CDATA[Tech & Web]]></category>
		<category><![CDATA[Arthur Sulzberger]]></category>
		<category><![CDATA[Free]]></category>
		<category><![CDATA[New York Times]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Pay Wall]]></category>
		<category><![CDATA[The Long Tail]]></category>

		<guid isPermaLink="false">http://moishefriedman.com/?p=11</guid>
		<description><![CDATA[Arthur Sulzberger, Jr. told an audience at Stony Brook University that he would consider charging consumers for Web content, again. I understand and agree.  SOMEONE has to pay for reporters to keep an eye on governance.  Without them, the consequences will be devastating to us all. But &#8212; BUT &#8212; they need to remember Chris <a href='http://moishefriedman.com/2009/03/13/new-york-times-waffles-on-free-web-site/'>[More...]</a>]]></description>
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		<slash:comments>0</slash:comments>
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